Satisfaction Guarantee

Chief Architect® Premier annual subscriptions are backed by a 2‑week money‑back guarantee.* If you are not completely satisfied, Chief Architect, Inc. will gladly refund your purchase price (excluding shipping and handling) within 14 days of purchase.

*Terms and Conditions

• Purchases must have been with Chief Architect, Inc. or a qualified reseller.
• Monthly subscriptions, Support & Software Assurance (SSA), 3D Library catalogs, add‑on products, and mobile apps are excluded from the money‑back guarantee.
• The money‑back guarantee is a limited one‑time offer. We are happy to refund your purchase one time, but not for subsequent purchases.
• Dates are calculated from the time of your receipt or invoice.

To request a return, please contact our Sales Department at 208-292-3400.