Answers to many common questions can be found by searching the Help database. Before contacting Technical Support, you may want to check for information about popular topics, such as:
Note: Error messages and Warning information in the program typically include a Check Knowledge Base button. If you encounter a message, click this button for information about the message.
Search for answers on ChiefTalk:
Answers to many how-to and technical questions can be found 24 hours a day, 7 days a week on our online forum, ChiefTalk.
ChiefTalk is visited not only by our software users, but also by members of our training, support, and engineering teams who are well-versed in using the software and happy to help you. On ChiefTalk, you can discover tools and techniques to bring your design ideas to life.
Please note, this is not a design consultation. Topics covered by our support team are limited to installation issues and program errors. Software questions and how-to's should be directed to the training department, free training resources or the ChiefTalk user community.
When contacting Technical Support please have the following information ready.
| Chief Architect Support: | M–F to Pacific |
| United States | 208-292-3399 |
| Australia | 02-8006-6851 |
| United Kingdom | 020-3286-5716 |
| Home Designer Support: | Contact Home Designer Support |
| Sales / Customer Service: | M–F to Pacific |
| Phone | 208-292-3400 |
| It is currently | |
