Message: A floor or ceiling platform hole is placed where no platform exists.


Reference Number: KB-01083
Last Modified: September 20, 2024

The information in this article applies to:

Chief Architect Premier or Chief Architect Interiors



DESCRIPTION

When I try to place or edit a floor or ceiling platform hole in my drawing, I receive one of the following messages:

  • "#272009057 - A floor or ceiling platform hole polyline is placed where the platform height changes, or where no platform exists. Move the hole so it is completely contained within a single platform."

  • "#272011653 - Could not create hole in floor platform"

What do these messages mean?


CAUSE

By definition, a hole in an object such as a floor or ceiling platform must be completely contained within that object. A platform hole cannot touch the edge of the platform, extend past the edge of the platform, or be contained by multiple platforms.

If you draw a floor or ceiling platform hole at a location where it is not completely contained within a single floor or ceiling platform, one of these messages will display.


RESOLUTION

To prevent these messages from displaying, make sure that each floor/ceiling hole present in your drawing:

  • Is completely located inside of a room with the relevant type of platform present. For example, the Hole in Floor Platform tool should not used to create a hole in an Open Below room;

  • Does not extend across multiple room areas with different floor or ceiling heights;

  • Does not extend across multiple room areas with different floor or ceiling platform definitions.