QUESTION
While evaluating the trial version, I ended up creating a plan that I would now like to save. How do I activate the full version and not lose my work?
ANSWER
In order to activate the full version of a Chief Architect or Home Designer product, you must first purchase a full version product key. Once purchased, a trial version can be converted to a full version using the instructions below.
Trial versions can only be converted to full programs of the same title. For example, the Home Designer Professional trial cannot be converted to a full version of Home Designer Suite. This means plans started in the trial version of Home Designer Professional cannot be saved to work in the full version of Home Designer Suite.
To purchase a full version product key
- From within the trial version, navigate to Help> Purchase Chief Architect / Home Designer... to open a web browser to the "Buy Now" web page.
You can also click on the PURCHASE FULL VERSION NOW button located at the bottom of the Dashboard.
- Choose your desired options on the product selection, billing, and shipping pages. When the order is complete, you will receive a confirmation email.
For additional assistance, please contact our Sales team.
To activate the trial version with a full version product key
- Once you have a full version product key, navigate to Help> Activate Full Version within the trial version.
You can also click on the Activate Now link at the bottom of the Dashboard.
- In the Product Activation dialog, input the full version product key that you received after purchase and click the Activate button.
- You will receive an Information message thanking you for activating. Click OK.
- The trial version will be converted into the full purchased version, and all limitations will be removed.