Use the instructions in this article to backup Chief Architect content in the event a computer malfunction occurs. Additionally, it's helpful to have this same content backed up so that it can be transferred to another computer.
Learn how to restore your Chief Architect program, and all of your User Content by following the instructions in this resource.
Most installation problems are caused by interference from other programs or services running in the background on the system.
You can choose to install the software to a different internal hard drive than the default by following the instructions in this knowledge base article.
Follow the instructions applicable to your operating system in order to uninstall Chief Architect from the computer.
A license of Chief Architect can only be active on one computer at any given time, but can be activated or deactivated within the software while an internet connection is active. Chief Architect X6 and newer program versions can also be deactivated online using the website.
Here's how you can install Chief Architect on multiple computers, using only a single license, quickly and easily.
Determine the registration information for Chief Architect in order activate your product. Additionally, this information is needed to take advantage of any special offers that may be available when upgrading.
Follow the detailed troubleshooting instructions in this article to resolve issues with registering your Chief Architect software license.
Click here to learn how to upgrade to the most current version of Chief Architect.
The minimum system requirements for Chief Architect are described here for all current and past versions.
The Chief Architect and Home Designer trial versions can be converted to full working versions when you purchase the same version as your trial, which allows you to keep the plan you have been working on.
Library catalog download failures are usually caused by settings in your Mac firewall.
If the core libraries are unable to be installed automatically using Library> Install Core Content, then they can be installed manually using the steps within this article.
If the core libraries are unable to be installed automatically using Library> Install Core Content, then they can be installed manually using the steps within this article.
The detailed instructions in this article resolve most issues with Chief Architect software crashing on a computer that uses the Mac operating system.
Follow these instructions to resolve most Chief Architect software crashes on a Microsoft Windows operating system.
After going through the installation, Chief Architect can be found and accessed by opening the Applications folder.
Here is a list of known incompatibility issues with Chief Architect Software.
If you receive one of these messages when attempting to download or update library content, you may need to install an up-to-date Self Signed Certificate from Amazon Trust Services.
If you are met with an error relating to license activation or authentication and you are using a Mac with macOS Sequoia (15), you may need to disable a feature called Private Wi-Fi address.
