How can I check my computer's specifications to see if it meets the system requirements for my Chief Architect or Home Designer product?
If you're using a Windows based computer, you can use the DirectX Diagnostic Tool to find your computer's specifications, including the operating system version that is currently installed.
If you're using an Apple macOS system, access the 'About This Mac' section to locate this information.
dxdiag
, then click OK.
Additionally, you can type dxdiag
in Windows Search. For more information on accessing this utility in this manner, please see the following Microsoft resource: Open and run DxDiag.exe.
If you're experiencing a graphics or video card related error message or are unable to generate optimal 3D camera views, it's possible that your graphics card is not supported, the display driver installed is in need of an update, or there is a compatibility issue with your particular graphics card model. Please ensure that your graphics card meets the system requirements and proceed to follow the steps in the appropriate troubleshooting article linked in the Related Articles section below.
If you're experiencing a graphics or video card related error message or are unable to generate optimal 3D camera views, it's possible that your graphics card is not supported, the display driver installed is in need of an update, or there is a compatibility issue with your particular graphics card model. Please ensure that your graphics card meets the system requirements and proceed to follow the steps in the appropriate troubleshooting article linked in the Related Articles section below.